Frequently Asked Questions
What is alaKarte?
alaKarte is a dedicated platform for K-pop fans to buy, sell, and trade photocards. We provide a safe and organized space where collectors can connect and manage their collections with ease.
How do I get started with alaKarte?
Getting started is easy! Simply click the "Sign Up" button in the navigation bar and register your details. We are currently in beta testing, so please be patient with us, we will send you a link to test the app within 3-5 working days. Once you have registered an account on platform, you can start listing your photocards for sale or trade, and browse through other collectors' listings.
How safe is alaKarte?
We try prioritize user safety, we are in the process of haveing seller-verification tags and built-in proof tools. We give you the chance to enable buyer-protection by using payment methods on platform. Having said this, please exercise caution when trading and always ask for proof of the photocards before completing a transaction.
How does the system work?
alaKarte connects collectors worldwide through our global marketplace. Sellers can list their photocards from anywhere in the world, while buyers can discover unique items they might not find locally. This global reach increases your chances of finding rare, event-exclusive, or region-specific cards. Our platform makes it easy to browse, buy, and sell photocards with built-in verification tools to ensure safe and fair transactions.
What payment methods are accepted?
We support various payment methods including major credit cards, PayPal, and other secure payment options. All transactions are processed securely through our platform.
How do I report an issue?
If you encounter any issues, you can contact our support team through the Support page. We aim to respond to all inquiries within 24 hours.
How does alaKarte connect collectors worldwide?
alaKarte connects collectors worldwide, making it easier to find rare and location-specific photocards. Sellers can list their cards from anywhere in the world, while buyers can discover unique items they might not find locally. Whether you're looking for event-exclusive cards, region-specific releases, or rare finds, our global marketplace increases your chances of completing your collection.