Frequently Asked Questions
What is alaKarte?
alaKarte is a a dedicated online community marketplace for K-pop fans to buy, sell, and trade K-pop merchandise, with features to help collectors build, grow and share their collections with easily and safely.
How do I get started with alaKarte?
Getting started is easy! Simply click the "Download" button in the Home Page and register your details. Once you have registered an account on platform, you can start listing your collectibles for sale or trade, and browse through other collectors' listings.
How does alaKarte promote safety?
We try to enable safe buying, selling and trading through the use of our d built-in seller-proof tool and community review systems. Buying on platform also enables buyer-protection. Having said this, please exercise caution when trading and check our Terms and Conditions for further details on safety and liability
What payment methods are accepted?
We support various payment methods including major credit cards, PayPal, and other secure payment options. All transactions are processed securely through our platform.
How do I report an issue?
If you encounter any issues, you can contact our support team through the Support page. We aim to respond to all inquiries within 24 hours.